
Employers Value Postsecondary Credentials, Durable Skills
Public perceptions of college have been declining over the past decade, but the role of postsecondary education as a training ground for the workforce remains clear, according to employer surveys.
Recently published data from the U.S. Chamber of Commerce and College Board found that a majority of hiring managers say high school students are not prepared to enter the workforce (84Â percent) and that they are less prepared for work than previous generations (80Â percent).
Similarly, a survey from DeVry University found that 69Â percent of employers say their workers lack the skills they need to be successful over the next five years.
The trend line highlights where higher education can be responsive to industry needs: providing vital skills education.
Methodology
DeVry’s survey, fielded in summer 2025, includes 1,511 American adults between the ages of 21 and 60 who are working or expect to work in the next 12 months, and 533 hiring managers from a variety of industries.
The Chamber of Commerce report was fielded between May 20 and June 9 and includes responses from 500 hiring managers at companies of all sizes.
Cengage’s State of Employability includes responses from 865 full-time hiring managers, 698 postsecondary instructors and 971 recent college graduates. The study collected data in June and July.
Investing in education: Nine in 10 respondents to the Chamber of Commerce’s survey indicated that trade school graduates and four-year college graduates with industry-recognized credentials were prepared to enter the workforce. About three-quarters said college graduates without industry-recognized credentials were prepared for the workforce.
According to Devry’s data, three-fourths of hiring managers believe postsecondary education will continue to be valuable as the workplace evolves over the next five to 10 years.
A 2025 report from Cengage Group found that 71 percent of employers require a two- or four-year degree for entry-level positions, up 16 percentage points from the year prior. However, only 67 percent of employers said a degree holds value for an entry-level worker—down from 79 percent last year—and fewer indicated that a college degree remains relevant over the span of a career.
The Chamber of Commerce’s survey underscored the role of work-based learning in establishing a skilled workforce; just under half of employers said internships are the top way for students to gain early-career skills, followed by trade schools (40 percent) and four-year colleges (37 percent). This echoes a student survey by Strada Education Foundation, in which a majority of respondents indicated paid internships had made them a stronger candidate for their desired role.
However, fewer than two in five hiring managers said it’s easy to find candidates with the skills (38 percent) or experience (37 percent) they need. In DeVry’s survey, hiring managers identified a lack of skilled workers as a threat to productivity at their company (52 percent), with one in 10 saying they would have to close their business without skilled talent.
Looking to the future, 80 percent of the hiring managers DeVry surveyed said investing time and money in education is worthwhile in today’s economy; a similar number said education would advance a worker’s professional career as well.
Needed skills: Nearly all hiring managers said they’re more likely to hire an entry-level employee who demonstrates critical thinking or problem-solving abilities, compared to a candidate without those skills. Ninety percent consider effective communication skills a top quality in an applicant.
DeVry’s survey showed that skills have impact beyond early career opportunities; 70 percent of employers said durable skills are a deciding factor in promotions, with critical thinking (61 percent), self-leading (50 percent) and interpersonal communication (50 percent) as the top skills needed for the future.
A majority of educators polled by Cengage said postsecondary institutions should be responsible for teaching industry-specific skills, with 60Â percent placing the onus on instructors and 10Â percent on campus advisory services or programs. Employer respondents said they expect recent graduates to bring job-specific technical, communication and digital skills to the table when hired.
The Chamber of Commerce survey underscored a need for early education, with 97Â percent of respondents saying high school courses should teach professional career skills. Even so, 87Â percent of respondents still believe work experience is more valuable than formal education.
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