By Cathy Moore Need to write a scenario question? Get ideas from these three classic blog posts that you might have missed. Example: The same scenario question three ways What’s the difference between a quiz question, a mini-scenario with poor …

By Cathy Moore “Why” is a useful question when you’re getting to the root of a performance problem. But it has a more powerful cousin: “What for?” Here’s an example. Your client, Joe, wants ethics training. “People are lying when …

“Showing” often requires more text, and that worries some stakeholders. But it’s more interesting text, because it lets the reader draw conclusions. We’re also simulating the real world, where no narrator tells you what to think. Realistic practice is more …

It’s already been a week since I got back from New Orleans, but the memories are still strong.  The smells of Bourbon Street and the French Quarter perhaps a bit too strong – but the sights were amazing, the conference …

If you’ve gotten here, I’m the right person for the job, I’m motivated, I have support from my managers, I know how high I’m supposed to jump, and I have all the information I need to wrangle those widgets. But …

OK – so it’s been a few minutes since I got back from ATD Core 4 in DC, July 24-26.  Better late than never, so here are my notes and insights from a packed couple of days. ATD Core 4 …

By Cathy Moore Do your clients expect you to create training on demand? By changing how you talk to them, you can steer them away from an information dump and help them solve the real problem. Once they agree to …